Sun Desktop Systems Maintenance

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code.

SM-210B

length.

5 days

type.

Instructor-Led

partner.

Sun Microsystems

price.

$3,495 :: $2,971 GSA GOV.

The Sun Desktop Systems Maintenance course provides students with information about how to install, configure, diagnose, and verify proper operation of desktop workstations based on SPARC technology. Sun desktop systems covered in this course include Sun Blade 1000, Sun Blade 100, Ultra 80, Ultra 60, Ultra 30, Ultra 10, Ultra 5, and Ultra 2 workstations. Students can also learn how to install and configure associated desktop peripherals, including external disk and tape devices. Real problems are introduced into the desktop systems for you to troubleshoot using all available diagnostic tools.

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links below.

who can benefit

Students who can benefit from this course are field engineers, system support engineers, and system administrators who support Sun SPARC technology-based desktop systems and the associated peripherals.

prerequisites

To succeed fully in this course, students should be able to:

	Use common hand tools
	Use diagnostic procedures and programs to troubleshoot personal computers to the field-replaceable unit (FRU)
	Demonstrate successful completion of SM-101: Solaris Essentials for System Maintainers

skills gained

Upon completion of this course, students should be able to:

	Identify the features of each desktop system
	Perform FRU replacement procedures for each desktop system
	Describe the functional characteristics of OpenBoot(TM) programmable read-only memory (PROM) architecture
	Describe each desktop systems' power-on and boot sequence with a block diagram
	Identify and cable peripheral devices
	Analyze and repair disk failures
	Troubleshoot basic boot failures
	Activate and configure all available diagnostic tools
	Interpret the results of listed diagnostic tool output
	Identify, isolate, and describe correct repair for a given system failure to the FRU level

related courses, exams and materials

	before related training and products

SM-101 Solaris Operating Environment Essentials for System Maintainers

	after related training and products

SM-240 Sun Enterprise Server Maintenance

course content details

	Module 1 - Introducing Desktop Products

	Describe the SPARC processor
	Describe the SuperSPARC(R) processor
	Describe the UltraSPARC(R) processor
	Describe the Main Logic Board with processor
	Describe memory types
	Describe the PCI Bus architecture
	Describe the SBUS architecture

	Module 2 - Introducing the Desktop Product Line

	Describe the Sun desktop product line
	Identify typical optional cards
	Understand external connection types
	Describe the pizzabox enclosure
	Describe the tower enclosure
	Understand Sun part numbers

	Module 3 - OpenBoot(TM) PROM

	Describe the function of the OpenBoot PROM (OBP)
	Describe the contents of the NVRAM
	Identify features of the Boot PROM
	Discuss the POST diagnostics
	View the POST output
	Navigate the OpenBoot PROM
	Determine device path names
	Describe the process for upgrading the Flash PROM

	Module 4 - Booting and Testing

	Use the Boot PROM user interface
	Modify the contents of NVRAM
	Describe OBP aliases
	Modify NVRAM contents
	Describe the process of booting with device aliases
	Use specified boot flags
	Define the boot process
	Use special keyboard commands
	Configure Input and Output Control
	Use test and troubleshooting procedures
	Test the system using OBP commands
	Test the system with OBDiag
	Understand the Forth-based PROM

	Module 5: Peripheral Devices

	Describe Desktop Peripheral enclosures
	Describe the Small Computer System Interface
	Cable, Terminate, and Address SCSI Devices
	Discuss the purpose of SCSI Host Adapters
	Identify different hardware devices
	Verify the presence of peripherals with the Forth toolkit
	Add a new device to a desktop
	Describe different bus types found in Sun systems

	Module 6: Disk Analysis and Repair

	Describe disk error categories
	Use the Solaris OS format utility
	Manage disk defect lists

	Module 7: Boot Sequence Troubleshooting

	Identify run levels
	Identify the different boot phases
	Boot the workstation using different boot flags
	Repair a corrupted boot block
	Run the Solaris OS installboot utility
	Repair a virtual file system table (vfstab) problem that prevents multiuser booting

	Module 8: Online Diagnostic Tools

	Describe the Sun Validation Test Suite Product
	Start the SunVTS software product
	Use SunVTS software in tty mode
	Run SunVTS software remotely